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SAP Certified Associate - Managing SAP S/4HANA Cloud Public Edition Projects Sample Questions (Q20-Q25):
NEW QUESTION # 20
What are some responsibilities of a customer center of excellence (CCOE)? Note: There are 2 correct answers to this question.
Answer: C,D
Explanation:
A Customer Center of Excellence (CCOE) is a strategic team responsible for driving the success of SAP S
/4HANA Cloud Public Edition implementations, focusing on governance, standardization, and continuous improvement.
* Option A: Help reduce the IT department's workloadIncorrect. While a CCOE may streamline processes, reducing IT workload is not a primary responsibility. TheSAP S/4HANA Cloud CCOE Guide states, "The CCOE focuses on strategic governance and process optimization, not specifically on reducing IT department workload."
* Option B: Maintain a knowledge base with internal SAP expertsIncorrect. Maintaining a knowledge base is a general IT or support function, not a core CCOE responsibility. TheSAP S/4HANA Cloud Study Guidenotes, "Knowledge bases are managed by support teams, while the CCOE focuses on process standardization and performance metrics."
* Option C: Implement standardized end-to-end operational processesCorrect. The CCOE ensures consistent, standardized processes across the organization. TheSAP S/4HANA Cloud CCOE Guide explains, "A key responsibility of the CCOE is to implement standardized end-to-end operational processes to ensure efficiency and alignment with SAP Best Practices."
* Option D: Define Key Performance Indicators (KPIs) to support continuous improvements Correct. The CCOE defines KPIs to monitor performance and drive ongoing enhancements. TheSAP S
/4HANA Cloud Implementation Guideconfirms, "The CCOE defines KPIs to measure system performance and support continuous improvement, ensuring long-term value realization." Extract from Official Documentation:
* SAP S/4HANA Cloud CCOE Guide(SAP Help Portal,https://help.sap.com): "The Customer Center of Excellence is responsible for implementing standardized end-to-end operational processes and defining KPIs to drive continuous improvement, ensuring optimal use of SAP S/4HANA Cloud."
* SAP S/4HANA Cloud Implementation Guide(SAP Community,https://community.sap.com): "The CCOE plays a critical role in standardizing processes and establishing KPIs to monitor and enhance system performance, supporting the organization's strategic goals." Additional Context:
The CCOE acts as a governance hub, ensuring that SAP S/4HANA Cloud is leveraged effectively through standardized processes and performance metrics. This aligns with SAP's cloud strategy of maximizing value through operational excellence and continuous optimization.
:
SAP Help Portal: SAP S/4HANA Cloud CCOE Guide (https://help.sap.com).
SAP Community: SAP S/4HANA Cloud Implementation Guide (https://community.sap.com).
SAP S/4HANA Cloud Study Guide: Details CCOE responsibilities.
SAP Best Practices: Outlines CCOE roles.
NEW QUESTION # 21
Why are non-standard scope items activated in the starter system when implementing SAP S/4HANA Cloud Public Edition?
Answer: B
NEW QUESTION # 22
What can you do with the SAP for Me mobile app? Note: There are 2 correct answers to this question.
Answer: B,C
NEW QUESTION # 23
A mid-market customer wants to add a small sales agency (15 employees) office to their existing SAP S/4HANA Cloud Public Edition system. The sales agency is located in a country that was localized two years ago. The sales agency plans to use SAP Best Practice scope items and the org structure as is. The original Digital Discovery Assessment (DDA) did not identify any integration or extensibility requirements. Using the "Simple" configuration transport mode for the deployment of the sales agency, how should the project manager proceed?
Answer: C
NEW QUESTION # 24
In which phase do you verify the SAP Best Practices content that meets the customer's business needs, and capture delta requirements? Note: There are 2 correct answers to this question.
Answer: A,C
Explanation:
Verifying SAP Best Practices content and capturing delta requirements are critical activities in the SAP Activate methodology to ensure the SAP S/4HANA Cloud Public Edition solution aligns with customer needs. These activities occur in specific phases to set the project scope and identify gaps.
* Option A: ExploreCorrect. The Explore phase involves Fit-to-Standard workshops where SAP Best Practices are verified against customer needs, and delta requirements (gaps) are captured. TheSAP S
/4HANA Cloud Implementation Guidestates, "In the Explore phase, Fit-to-Standard workshops verify SAP Best Practices content to meet customer business needs and capture delta requirements for further configuration."
* Option B: DiscoveryCorrect. The Discovery phase uses tools like the Digital Discovery Assessment to initially verify Best Practices and identify high-level delta requirements. TheSAP Activate Methodology Guideexplains, "During the Discovery phase, customers verify SAP Best Practices content through assessments like the Digital Discovery Assessment, capturing preliminary delta requirements to define the project scope."
* Option C: RealizeIncorrect. The Realize phase focuses on configuring the solution and addressing delta requirements, not verifying Best Practices. TheSAP S/4HANA Cloud Study Guidenotes, "Realize phase activities build on the delta requirements captured in Explore, not verifying Best Practices content."
* Option D: PrepareIncorrect. The Prepare phase sets up the project and initiates change management, not verifies Best Practices or captures delta requirements. TheSAP Activate Methodology Guide clarifies, "The Prepare phase focuses on project setup and planning, with Best Practices verification occurring in Discovery and Explore." Extract from Official Documentation:
* SAP S/4HANA Cloud Implementation Guide(SAP Help Portal,https://help.sap.com): "The Explore phase verifies SAP Best Practices content through Fit-to-Standard workshops, capturing delta requirements, while the Discovery phase initiates this process with tools like the Digital Discovery Assessment."
* SAP Activate Methodology Guide(SAP Community,https://community.sap.com): "In the Discovery phase, customers use assessments to verify Best Practices and identify delta requirements, followed by detailed validation and gap capture in the Explore phase's Fit-to-Standard process." Additional Context:
The Discovery phase provides a high-level validation of Best Practices to scope the project, while the Explore phase dives deeper through Fit-to-Standard workshops, ensuring a comprehensive understanding of gaps. This two-phase approach aligns with SAP's cloud mindset, emphasizing standard processes and early identification of necessary customizations to streamlineimplementation.
:
SAP Help Portal: SAP S/4HANA Cloud Implementation Guide (https://help.sap.com).
SAP Community: SAP Activate Methodology Guide (https://community.sap.com).
SAP S/4HANA Cloud Study Guide: Details phase activities.
SAP Digital Discovery Assessment Guide: Outlines Discovery phase tasks.
NEW QUESTION # 25
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